The eternal battle between Marketing and Engineering

Marketing battle Luigi Salmoiraghi Sales Marketing Innovation Manager

The Eternal Battle Between Marketing and Engineering

Marketing and Engineering. Two departments, two different planets, each convinced the other speaks a completely alien language.

Marketing grumbles:

“Why does the tech team always say ‘it’s not possible’? Can’t they just sprinkle some magic code dust and make it work like we promised in the campaign?!”

Or “If we have to wait for the product to be technically perfect we will never launch it!!”

Engineering fires back:

“Why does marketing keep selling features that don’t exist?! Do they think hardware grows on trees? We can’t just ‘make it do everything’ overnight!”

Sound familiar?

In every company, there’s a never-ending tug-of-war between product reality and sales ambition. Engineers want perfection and feasibility, while marketing wants flashy features and fast results.

But here’s the truth: neither can succeed without the other.

A product can be the most technically brilliant innovation in the world, but if nobody understands it, wants it, or even knows it exists, it’s doomed to fail. Likewise, even the most genius marketing campaign won’t save a product that’s full of bugs or missing key features.

That’s why these two worlds—often at odds—must work together from Day 1.

And the perfect place to do that?

Let’s break down how EVT, DVT, and PVT serve as the ultimate meeting point between the two, helping bridge the gap between what can be built and what should be sold.

The Marketing Perspective: Leveraging Validation for Brand Success

From a marketing standpoint, the EVT, DVT, and PVT stages offer invaluable opportunities to build consumer trust and anticipation. By transparently communicating the rigorous testing and validation processes a product undergoes, companies can highlight their commitment to quality and reliability. This transparency can be a compelling narrative in marketing campaigns, showcasing the brand’s dedication to delivering superior products.

Moreover, insights gained during these validation stages can inform marketing strategies. Understanding the product’s performance under various conditions allows marketers to craft messages that emphasize its durability, reliability, and suitability for different use cases. For instance, if a product excels in environmental testing during DVT, marketing materials can highlight its resilience in extreme conditions, appealing to consumers seeking robust solutions.

Understanding how these three validation stages align with the sales process helps break down silos, ensuring that product teams build with market demand in mind, while sales and marketing teams craft compelling messages based on real product capabilities.

1. Engineering Validation Test (EVT) → Market Research & Sales Prospecting

The journey begins with the Engineering Validation Test.

At this stage, prototypes are developed to combine both the aesthetic (looks-like) and functional (works-like) aspects of the product. The primary objective is to verify that all functional requirements outlined in the Product Requirement Document (PRD) are met.

Typically, a limited batch of 20-50 units is produced using the intended materials and manufacturing processes. This phase is critical as it often uncovers design flaws or functional issues that need addressing before moving forward.

From a commercial perspective, this is the ideal time for marketing and sales teams to start validating market interest and shaping their go-to-market strategy.

Why EVT Needs Sales & Marketing Input
  • Identifying the Right Customer Fit: While engineers are testing feasibility, marketing should be conducting research to understand consumer needs, pain points, and competitive gaps.
  • Testing Early Messaging: Even at this stage, sales teams can start engaging potential early adopters or industry influencers to refine value propositions.
  • Product-Market Fit Alignment: Technical teams focus on what’s possible; commercial teams must ensure it aligns with what customers actually want and are willing to pay for.
Key Actions:
  • Engineers refine prototypes while marketing tests demand.
  • Sales teams identify potential early adopters and collect feedback.
  • Both teams collaborate on initial messaging based on product feasibility.

2. Design Validation Test (DVT) → Sales Qualification & Customer Validation

Once EVT confirms the basic functionality, the process advances to the Design Validation Test, where engineering focuses on refining design, materials, and durability.

In this phase, the focus shifts to perfecting tools and techniques for a consistent run and ensuring products meet cosmetic and environmental requirements using both mass production tools and parts. A larger batch of 50-200 units is produced, and these units undergo rigorous testing, including stress tests, environmental exposure, and durability assessments. This stage is also crucial for obtaining necessary regulatory certifications, such as FCC or UL approvals. The goal is to ensure that the product not only functions as intended but also meets all quality and regulatory standards. 

Marketing & Sales Contributions During DVT
  • Beta Testing & Customer Feedback: While engineers stress-test the product, sales teams should introduce early versions to selected customers for hands-on testing. Their insights can uncover usability issues and influence final refinements.
  • Regulatory & Market Positioning: Engineers secure certifications (FCC, UL, CE), while marketing fine-tunes positioning, ensuring compliance and messaging align with customer expectations.
  • Competitor Benchmarking: As technical teams validate performance, marketing teams should conduct competitor analysis to highlight differentiation points in sales strategies.
Key Actions:
  • Sales engages key prospects with beta tests, gathering testimonials.
  • Marketing refines messaging based on real-world user experience.
  • Engineering ensures the product is viable for mass production while sales teams validate demand.

3. Production Validation Test (PVT) → Sales Execution & Market Scaling

The final validation stage is the Production Validation Test. This phase involves the first official production run, often constituting 5-10% of the initial production volume. The objective is to verify that the manufacturing process can consistently produce the product at the desired quality levels and within target cost parameters. Units produced during PVT are ideally suitable for sale and may be used to initiate market entry. This stage also serves to finalize quality assurance and quality control procedures, ensuring that any issues are identified and rectified before full-scale production commences. 

How Sales & Engineering Must Align at PVT
  • Optimizing the Supply Chain: While manufacturing scales up, sales teams must ensure that distribution channels are ready, pricing is competitive, and pre-orders are secured.
  • Marketing Execution: Engineers finalize production, while marketing deploys product launches, advertising, and demand-generation campaigns to build momentum.
  • Ensuring a Smooth Customer Experience: Sales and support teams should be trained on product specifications, troubleshooting, and competitive advantages based on insights from engineering and beta testing.
Key Actions:
  • Sales teams execute deals, leveraging marketing campaigns.
  • Engineers refine final quality control while sales teams ensure smooth distribution.
  • Cross-department communication ensures a strong product launch with minimal setbacks.

 

The Power of Collaboration: Engineering + Sales = Market Success

For a product to succeed commercially, marketing and engineering teams must work together from concept to launch. When technical teams operate in isolation, they risk building something that doesn’t align with market demand. Conversely, when sales teams lack deep product knowledge, they struggle to create compelling value propositions.

How to Build a Strong Collaboration Framework:
  • Regular Cross-Department Meetings – Align on product development progress and market insights.
  • Early Customer Involvement – Engage prospects before mass production to gather insights.
  • Data-Driven Decision-Making – Use technical validation results to shape sales strategies.
  • Joint Product Training – Ensure sales teams deeply understand technical aspects for better customer engagement.

 

By treating EVT as market research, DVT as customer validation, and PVT as sales execution, businesses create a seamless bridge between engineering and sales, ensuring every product that reaches the market is both technically sound and commercially viable.

In the end, it’s not just about making a great product—it’s about making a great product that sells.

The Eternal Battle Between Marketing and Engineering

Marketing and Engineering. Two departments, two different planets, each convinced the other speaks a completely alien language.

Marketing grumbles:

“Why does the tech team always say ‘it’s not possible’? Can’t they just sprinkle some magic code dust and make it work like we promised in the campaign?!”

Or “If we have to wait for the product to be technically perfect we will never launch it!!”

Engineering fires back:

“Why does marketing keep selling features that don’t exist?! Do they think hardware grows on trees? We can’t just ‘make it do everything’ overnight!”

Sound familiar?

In every company, there’s a never-ending tug-of-war between product reality and sales ambition. Engineers want perfection and feasibility, while marketing wants flashy features and fast results.

But here’s the truth: neither can succeed without the other.

A product can be the most technically brilliant innovation in the world, but if nobody understands it, wants it, or even knows it exists, it’s doomed to fail. Likewise, even the most genius marketing campaign won’t save a product that’s full of bugs or missing key features.

That’s why these two worlds—often at odds—must work together from Day 1.

And the perfect place to do that?

Let’s break down how EVT, DVT, and PVT serve as the ultimate meeting point between the two, helping bridge the gap between what can be built and what should be sold.

The Marketing Perspective: Leveraging Validation for Brand Success

From a marketing standpoint, the EVT, DVT, and PVT stages offer invaluable opportunities to build consumer trust and anticipation. By transparently communicating the rigorous testing and validation processes a product undergoes, companies can highlight their commitment to quality and reliability. This transparency can be a compelling narrative in marketing campaigns, showcasing the brand’s dedication to delivering superior products.

Moreover, insights gained during these validation stages can inform marketing strategies. Understanding the product’s performance under various conditions allows marketers to craft messages that emphasize its durability, reliability, and suitability for different use cases. For instance, if a product excels in environmental testing during DVT, marketing materials can highlight its resilience in extreme conditions, appealing to consumers seeking robust solutions.

Understanding how these three validation stages align with the sales process helps break down silos, ensuring that product teams build with market demand in mind, while sales and marketing teams craft compelling messages based on real product capabilities.

1. Engineering Validation Test (EVT) → Market Research & Sales Prospecting

The journey begins with the Engineering Validation Test.

At this stage, prototypes are developed to combine both the aesthetic (looks-like) and functional (works-like) aspects of the product. The primary objective is to verify that all functional requirements outlined in the Product Requirement Document (PRD) are met.

Typically, a limited batch of 20-50 units is produced using the intended materials and manufacturing processes. This phase is critical as it often uncovers design flaws or functional issues that need addressing before moving forward.

From a commercial perspective, this is the ideal time for marketing and sales teams to start validating market interest and shaping their go-to-market strategy.

Why EVT Needs Sales & Marketing Input
  • Identifying the Right Customer Fit: While engineers are testing feasibility, marketing should be conducting research to understand consumer needs, pain points, and competitive gaps.
  • Testing Early Messaging: Even at this stage, sales teams can start engaging potential early adopters or industry influencers to refine value propositions.
  • Product-Market Fit Alignment: Technical teams focus on what’s possible; commercial teams must ensure it aligns with what customers actually want and are willing to pay for.
Key Actions:
  • Engineers refine prototypes while marketing tests demand.
  • Sales teams identify potential early adopters and collect feedback.
  • Both teams collaborate on initial messaging based on product feasibility.

2. Design Validation Test (DVT) → Sales Qualification & Customer Validation

Once EVT confirms the basic functionality, the process advances to the Design Validation Test, where engineering focuses on refining design, materials, and durability.

In this phase, the focus shifts to perfecting tools and techniques for a consistent run and ensuring products meet cosmetic and environmental requirements using both mass production tools and parts. A larger batch of 50-200 units is produced, and these units undergo rigorous testing, including stress tests, environmental exposure, and durability assessments. This stage is also crucial for obtaining necessary regulatory certifications, such as FCC or UL approvals. The goal is to ensure that the product not only functions as intended but also meets all quality and regulatory standards. 

Marketing & Sales Contributions During DVT
  • Beta Testing & Customer Feedback: While engineers stress-test the product, sales teams should introduce early versions to selected customers for hands-on testing. Their insights can uncover usability issues and influence final refinements.
  • Regulatory & Market Positioning: Engineers secure certifications (FCC, UL, CE), while marketing fine-tunes positioning, ensuring compliance and messaging align with customer expectations.
  • Competitor Benchmarking: As technical teams validate performance, marketing teams should conduct competitor analysis to highlight differentiation points in sales strategies.
Key Actions:
  • Sales engages key prospects with beta tests, gathering testimonials.
  • Marketing refines messaging based on real-world user experience.
  • Engineering ensures the product is viable for mass production while sales teams validate demand.

3. Production Validation Test (PVT) → Sales Execution & Market Scaling

The final validation stage is the Production Validation Test. This phase involves the first official production run, often constituting 5-10% of the initial production volume. The objective is to verify that the manufacturing process can consistently produce the product at the desired quality levels and within target cost parameters. Units produced during PVT are ideally suitable for sale and may be used to initiate market entry. This stage also serves to finalize quality assurance and quality control procedures, ensuring that any issues are identified and rectified before full-scale production commences. 

How Sales & Engineering Must Align at PVT
  • Optimizing the Supply Chain: While manufacturing scales up, sales teams must ensure that distribution channels are ready, pricing is competitive, and pre-orders are secured.
  • Marketing Execution: Engineers finalize production, while marketing deploys product launches, advertising, and demand-generation campaigns to build momentum.
  • Ensuring a Smooth Customer Experience: Sales and support teams should be trained on product specifications, troubleshooting, and competitive advantages based on insights from engineering and beta testing.
Key Actions:
  • Sales teams execute deals, leveraging marketing campaigns.
  • Engineers refine final quality control while sales teams ensure smooth distribution.
  • Cross-department communication ensures a strong product launch with minimal setbacks.

 

The Power of Collaboration: Engineering + Sales = Market Success

For a product to succeed commercially, marketing and engineering teams must work together from concept to launch. When technical teams operate in isolation, they risk building something that doesn’t align with market demand. Conversely, when sales teams lack deep product knowledge, they struggle to create compelling value propositions.

How to Build a Strong Collaboration Framework:
  • Regular Cross-Department Meetings – Align on product development progress and market insights.
  • Early Customer Involvement – Engage prospects before mass production to gather insights.
  • Data-Driven Decision-Making – Use technical validation results to shape sales strategies.
  • Joint Product Training – Ensure sales teams deeply understand technical aspects for better customer engagement.

 

By treating EVT as market research, DVT as customer validation, and PVT as sales execution, businesses create a seamless bridge between engineering and sales, ensuring every product that reaches the market is both technically sound and commercially viable.

In the end, it’s not just about making a great product—it’s about making a great product that sells.
Share the Post:
Picture of Luigi Salmoiraghi

Luigi Salmoiraghi

Boost your European growth journey. Senior B2B manager. Expertise in the IT sector. I help businesses navigate the post-Brexit landscape with insights on channels, legal, cultural diversity, marketing and sales.

Leave a Reply

Your email address will not be published. Required fields are marked *

Why do some SMBs sell
and others don't?

Download the free guide

Guia B2B Luigi Salmoiraghi Sales Marketing Action Manager